Understanding Personal Assistance Services

Personal Assistance Services (SC 062)


What Is Personal Assistance?

Personal Assistance services support children (ages 0–17) and adults (18+) with daily living needs. Personal Assistance enable consumers with completion of activities of daily living (ADLs) and/or instrumental activities of daily living (IADLs). The service may include direct assistance (actually performing a task for the person) or supporting the individual to perform a task.

What a Personal Assistance Provider Does

  • Provide close supervision to ensure the child’s safety at all times
  • Assist with daily living activities such as meals, hygiene, dressing, and mobility
  • Support age-appropriate skill development and independence
  • Follow the child’s routines, preferences, and family guidance
  • Encourage positive engagement through play, learning, and social interaction
  • Support participation in home and community activities
  • Treat the child with dignity, patience, and respect
  • Document services and communicate important updates to supervisors
  • Follow the Individual Program Plan (IPP) as written

What a Personal Assistance Provider Does Not Do

  • Make medical or legal decisions for the child
  • Administer or change medications without proper authorization
  • Use physical restraint unless specifically approved in the IPP
  • Punish, isolate, or restrict the child’s rights
  • Provide services outside of those authorized in the IPP
  • Share confidential information about the child or family
  • Perform unrelated household duties not connected to the child’s care

Important Practices

  • Children have the right to safety, dignity, and respect
  • Services must be age-appropriate and family-centered
  • Consistency and routine are essential for success
  • Clear communication with families and supervisors is critical
  • In emergencies, call 911 first
  • Suspected abuse or neglect must be reported immediately
  • All services must follow the IPP guidelines

The goal of personal assistance services: The child is safe, supported, and actively engaged in daily life — while building independence and giving families meaningful support.