NEW DSP EMPLOYEE ORIENTATION

New Direct Support Professional (DSP) employee orientation consists of 3 parts after installing your app.

Before you begin, make sure you have received your e-verify link in your email from dhs.gov

To begin orientation, please make sure you have downloaded the Aaniie (SmartCARE) app. Part 1 of this orientation provides information on how to download and log into the application.

Part 1: Download and log into SmartCare

Step 1: Download the SmartCARE app on your phone. If using iOS (Apple device), you would go to your App Store and search "The Smartcare App".  If using Android, you would do this same search in the Google Play Store.  The app will look like this:

Step 2: In the app, you will need to enter the name of the agency, “adaley”, which is the first part of the our webportal with Aaniie (smartcare) as shown below.

Step 3: Enter the name of the agency, “adaley” and your username in your phone app in the first form field at the top (yellow) and then enter your username in the second form field below it (green) and click on the save icon at the top right (in the red circle).

Step 4: Enter your password (orange) and click the arrow at the top right

Step 5: You will see your punchcard. When you are ready to start your orientation tasks, please click “Clock In Unscheduled” (red circle)

Step 6: Select “Orientation Shift” (red circle) and then select the green “Clock In” button (green circle)

Step 7: Verify that you have clocked in and your orientation has started when you see this view with your clock in time (yellow)

Part 2: New Employee Orientation and Acknowledgment

Step 1: CLICK HERE to open the New Employee Orientation in a new tab. If the link is not working, please open a new tab or window and go to adaleyinc.com/neo

Step 2: Read all of the information in the New Employee Orientation.

Step 3: submit the acknowledgment form at the bottom of the page with all sections checked.

Part 3: Complete E-Verify

Step 1: Follow the instructions you received in your email from @dhs.gov to complete your e-verify form online. If you are having any issues completing this form, please email or text us to let us know and immediately proceed to the final part of orientation (clocking out).

Final Part: Clock out

Step 1: Go back to your Aaniie (smartcare) app, and click on the active orientation shift (red circle) to see details of the shift including caregiver and client signatures for clock out.

Step 2: Click on “Staff Signature” (green circle) and sign off on the shift and click “save”.

Step 3: For this orientation shift only*: Click on client signature (blue circle) and draw an “X” on the signature and click “save”.

Step 4: Finally click the dark blue “Clock Out” button at the very bottom.

*For all client shifts, only authorized client representatives are may sign under "Client Signature”

Congratulations on completing your new employee orientation and your first shift!

You are now able coordinate with your client family for caregiving and clock in to work client-approved shifts. If you have any questions, please feel free to contact us directly via text message or call to (510) 800-6696 or an email to contact@adaleyinc.com